Coffee with Calyptus

In this edition of Coffee with Calyptus, we sit down with Boris Krumrey, Global VP of Automation Innovations at UiPath, to explore the evolving landscape of automation, from early RPA to today’s Agentic AI. With deep roots in service transition and transformation, Boris unpacks the shift from labor arbitrage to intelligent automation, and the harsh realities of AI adoption.

Before joining UiPath, I discovered RPA at Atos, where I explored various vendors. The concept of creating software robots to mimic human work resonated with me, especially given my background in Outsourcing service transition and solution practice. I immediately saw RPA's potential as a foundation for "digital twins," moving beyond labor arbitrage to a new level of process automation. Agentic Automation is the natural evolution of RPA towards this vision. During my time at Atos, one of UiPath's largest customers, I collaborated closely with Daniel Dines, who eventually invited me to lead the product development team.